About the Role
As a direct point of contact with customers, the Clerk plays an important role in developing customer loyalty and leaving a long-lasting positive impression. In addition to preparing products and merchandise, the Clerk provides friendly, courteous, and helpful customer service and works to resolve any issues promptly and professionally. The Clerk must be prepared to think, learn, and contribute all while consistently following applicable policies, procedures, and regulations, and modeling the store’s vision and goals.
Duties & Responsibilities
Responsibilities include and are not limited to the following:
- Prepare and merchandize product (e.g., cut, slice, wrap, weigh, and price).
- Fill orders for customers or for shipment or delivery to customers
- Unpack products received by store and count, weigh, or sort items
- Use equipment to record incoming stock, verify pricing and maintain computerized stock inventory
- Stock shelves and display areas and keep stock clean and in order
- Direct customers to location of articles sought and/or obtain articles for customers
- Clean and maintain equipment. Sweep aisles, dust display racks and perform other general cleaning duties
Requirements
Required
- Some High School, General Education Development, or equivalent
- Basic math and outstanding interpersonal and communication skills
- See “nature and scope”
Preferred
- Prior retail and/or experience in meat department
- Ability to handle multiple demands, stay focused during repetitive tasks, and work under pressure.
- Ability to learn quickly and work in a safe, responsible manner independently.
- Friendly and engaging personality. High levels of patience and tact to deal with angry customers or difficult situations.
- Strong listening skills to receive and understand direction from supervisors and when interacting with customers.
- Ability to work as part of a team
Deadline and Application Process
Sweláps Market thanks all applicants for their interest, however, only those selected for an interview will be contacted. In accordance with Section 16(1) of the Canadian Human Rights Act and pursuant to Section 42 of the BC Human Rights code, it is TteS and Sweláps Market Policy to practice preferential hiring for Aboriginal peoples. Candidates who wish to qualify for preferential consideration must self-identify.
Please apply online and/or in-store.
Job Description PDF
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